Privacy Policy

Welcome to Recovery Near, a service operated under Rustaq Vehicle Towing L.L.C. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services.

1. Who We Are

Recovery Near is a digital platform managed and operated by Rustaq Vehicle Towing L.L.C, a registered and licensed vehicle towing company based in Dubai, UAE. All services offered through this website are provided under the legal entity Rustaq Vehicle Towing L.L.C.

2. Information We Collect

We may collect the following information:

• Personal Data: Your name, phone number, email address, and pickup location when you request services.
• Technical Data: IP address, browser type, device details, and usage information through cookies and analytics.
• Communication Data: Messages or feedback submitted via forms, chat, or email.

3. How We Use Your Information

Your information is used for:

• Responding to your service requests.
• Scheduling towing or roadside assistance.
• Improving our website and customer experience.
• Legal and compliance purposes as required by UAE law.

4. Information Sharing

We do not share your personal data with third parties except:

• With our employees or service teams to fulfill your request.
• With government authorities if required by law.

5. Cookies & Tracking

We use cookies and similar technologies to analyze traffic and enhance your experience. You can manage cookie preferences via your browser settings.

6. Data Protection

We implement appropriate security measures to protect your data. However, online transmission is never 100% secure, so we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Request access to your data.
• Ask us to correct or delete your data.
• Withdraw consent at any time.

Please contact us for any such requests.

8. External Links

Our website may include links to third-party sites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

10. Contact Information

Rustaq Vehicle Towing L.L.C (Operating brand: Recovery Near)
Office No. 01, D Establishment Property, Al Qusais, Dubai, UAE
📞 +971 509801685
📧 info@recovery-near.com
🌐 www.recovery-near.com